Workbook
On The Bus™ Sales Training Workbook by Chris Lipper
Content Overview
Chapter 1
Chapters 2-4
Focus on the art of communication, from making effective introductions to the necessity of having a structured sales system. The emphasis on varying introduction lengths (10 seconds to 4 minutes) is particularly useful for tailoring pitches to different contexts.
Chapters 5-6
Delve into the psychology of selling, teaching readers how to turn a ‘no’ into an opportunity and the power of asking questions rather than providing answers. This mindset shift is invaluable for establishing deeper connections with prospects.
Chapter 7
Discusses leveraging talks, conferences, and trade shows—an essential skill in today’s networking-centric sales environment. The practical tips here are actionable and relevant.
Chapters 8-12
Cover personality traits, negotiation, and traditional prospecting methods. Lipper’s insights into behavioral goals and the impact of personal appearance in sales (Chapter 12) are thought-provoking and relevant in any sales strategy.
Chapter 14-15
On Creating Raving Fans and Chapter 15 on Hiring and Managing Salespeople are critical discussions that help sales professionals not only attract clients but also build long-term relationships and effective teams.
Chapter 16-17
The workbook also addresses modern challenges in sales with Chapters 16-17, focusing on communication and selling virtually. In an era where remote interactions are increasingly common, these chapters equip readers with the skills needed to thrive in a digital sales landscape.